DXG Customer Journey
Customer Journey Overview
Initial Engagement
Users typically find Dexodus through social media, referrals, or crypto forums. Engaging content, user testimonials, and strategic marketing campaigns play a pivotal role in attracting potential users by highlighting unique platform features and the benefits of the DXG token.
Onboarding Process
Account Creation: Users sign up by providing necessary details or connecting a wallet.
Platform Introduction: Interactive tutorials or guides introduce key features and navigation.
Token Acquisition: New users learn how to acquire DXG tokens through purchase/swaps, staking rewards, or participating in community events/airdrop criteria.
Transaction Flow
Starting a Trade: Users select trading pairs, set parameters, and execute trades using a straightforward, familiar interface.
Borrowing: Details on collateral requirements, borrowing limits, and interest rates guide users through the borrowing process.
Copy Trading: Users select a vault that is opened up by another trader who will execute based on a pre-defined strategy. Positions by these users are held single-sided in the designated positions’ collateral. When the designated vault has a winning strategy, the corresponding LP loses proportionally to the copy trader vault as well.
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